Our mission is that of positive, unconditional regard at all times for all people. We accept people for who they are and we never give up on their potential to live peaceful and happy lives.

Sullivan & Associates, Inc. shall conduct itself according to the following guiding principals;

• Promote the right of people to exercise personal choice and to make meaningful decisions in their lives.
  
• Encourage people to take responsibility for their actions
  
• Respect the dignity of each individual through the promotion of human and civil rights and strive to keep people free from abuse or neglect.
  
• Strive to be open, honest and respectful of all people
  
• Ensure that quality services and flexible resources are non-intrusive, cost effective and provided by qualified, trained personnel to meet the individual needs and preferences
  
• Encourage individuals and their families to speak out for themselves and others, initiate ideas, have choices and make decisions about needed supports
  
• Recognize that the ethnic and cultural diversity of each individual must be valued and respected
  
• Enhance community awareness through social integration
  
• Support the learning experience that results from risk-taking and making informed choices
  
• Operate according to accepted clinical and management practices
  
• Recognize that providing services to people requires commitment to ongoing monitoring and change.

Sullivan & Associates, Inc was incorporated on December 27, 1982 for the purpose of providing community-based support for persons with disabilities.

The Agency is licensed by its Principal Purchasing Agencies, the Department of Mental Retardation and the Department of Mental Health.

The agency first contracted with the Department of Mental Health and subsequently with the Department of Mental Retardation, the Department of Social Services, the Department of Youth Services and the Department of Education.

In 1986 the Agency began contracting with the Statewide Head Injury Program under the Massachusetts Rehabilitation Commission and subsequently in 1990 the IL-Turning 22 Program also under MRC.

In 1991 the Agency began providing services for people who are Deaf/Hard of Hearing and also began contracting with the Massachusetts Commission for the Blind.

In 1994 the Agency began providing Residential Respite Services during school vacations and holiday weekends.

In December 2001 the Solutions Day Program opened in Pittsfield and in July of 2004 Solutions Too opened in Springfield. These two unique Day Programs provide individualized day support for people from within the Agency and from the surrounding communities.

The Agency maintains a Two-Year Certification with DMR’s Office of Quality Enhancement.

In Fiscal Year 06, the Commonwealth has contracts with Sullivan & Associates, Inc for revenues of 10 million dollars.